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    Loyalty Customer Retention

    Subscription brands are changing these industries

    The subscription e-commerce market totaled at least $10 billion in 2018, according to a report by McKinsey.


    Grocery stores making the most of loyalty and rewards programs

    After Amazon bought Whole Foods, marketers in the grocery space have been motivated to innovate more than ever before.


    Consumer research: The case for loyalty programs

    This post is part of a series called "A Quick Survey."  The case for strengthening your brand’s loyalty program just became A LOT stronger. 


    20 loyalty program ideas from 20+ top brands

    In the first few months of 2019 alone, Nike, Starbucks, Reebok, The Vitamin Shoppe and Tim Hortons all made headlines around new or revamped loyalty p...

    Engagement Customer acquisition Loyalty Mobile QSR Restaurant Retention Customer Retention Onboard Acquire

    5 Tactics To Motivate Off-Premise Dining

    The emergence of services like GrubHub and Uber Eats over the last few years has completely transformed the way consumers dine. The appeal is apparent...


    How To Drive Loyalty Program Stickiness and Revenue

    Timing is of the essence when it comes to brands deepening their relationship with loyalty members. In fact, 57% of U.S. consumers will abandon a loya...


    Infuse These 6 Tactics Into Your Loyalty Program Strategy to Boost Acquisition and Retention

    81% of consumers agree that loyalty programs make them more likely to continue doing business with a brand. While your existing loyalty program tactic...


    Authenticity Activates Customer Loyalty

    The REI campaign “Opt Outside” involved shutting down business on one of the biggest, if not THE biggest profitable retail days of the year: Black Fri...


    The Best Way to Find New Loyalty Members [Infographic]

    Developing a loyal customer base is key to creating sustainable brand value. Leaders in Loyalty find success when they master constant growth of their...